Investors’ enquiries

How do I make an enquiry?

Private investors (retail clients) may acquire information regarding the content of CNMV’s official records or address any queries about regulations, services, and products available in the securities markets, as well as about their rights and the channels to exercise such rights.

If you wish to make an enquiry, you can do so through any of the following channels:

• Submit your enquiry by electronic means.
• Call the investor assistance telephone number: 900 535 015.
• Submit a form addressed to CNMV’s Complaints Service: C/ Edison, 4, 28006 Madrid - C/ Bolivia 56, (4 Floor) 08018 Barcelona

Professional questions should be addressed to the relevant department of the CNMV. You may submit your requests using the procedure “Any document, request or notification addressed to the CNMV" using the area enabled at the CNMV’s Virtual Office.